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PRIVATE TUITION

In Hornchurch, Essex and Surrounding Areas

Cookie and Privacy Policy

Hornchurch-tutor.co.uk is committed to protect your privacy.


Who we are

Hornchurch-tutor.co.uk is a Private Tuition Provider who takes your privacy very seriously.


Personally identifiable information

Personally identifiable information is the type of information that can be used to identify a particular person. This information could include, but not limited to the following details:
• Title, First Name, Middle Name, Last Name
• Telephone number
• Postal Address
• Email address

Our website (hornchurch-tutor.co.uk) does not automatically record personally identifiable information about you unless you decide to disclose this information yourself when contacting us by phone and / or email in conjunction with the services that we offer.


How we obtain personal information about you

We can obtain personal information about you only if you decide to contact us by phone and / or email and give us your personal information yourself in conjunction with the services that we offer.

We may use this information
• In order to provide you with the services that you require
• Respond to a specific query that you may have
• For our internal record keeping
• In order to improve the services that we offer


How we store personal information about you

The personal information that you provide us via phone and / or email will be stored securely and will not be accessible from our website (hornchurch-tutor.co.uk) or anywhere else on the Internet.


How long we store information about you

If you contact us by phone and / or via email and then decide to use our services, your information will be stored for the period that we provide you with the services and will be destroyed within 30 days after you stop using our services.

If you contact us, but then decide not to use our services, any information that you provided us with will be destroyed within 30 days of your last contact with us.


Sharing information with other providers

Your personal information that you provide us with will never be shared, sold or disclosed to any third parties unless we have your permission to do so or it is required by law.

Any communications that you may receive from us will only be in conjunction with the services that we provide as described on our website.


General Data Protection Regulation (GDPR)

Under GDPR you have the following rights to protect your personal information:

• Right to be informed how your personal data is obtained, stored and shared. This information is outlined above in this document.
• Right of access your personal information that we currently hold about you.
• Right to rectification if you believe that we hold incorrect and / or incomplete information about you
• Right to erasure (right to be forgotten) if you want your personal information held with us to be erased.
• Right to restrict processing can be used in certain circumstances to restrict us from processing your personal information.
• Right to data portability in certain circumstances allows you to transfer the data that we hold about you to another organization.
• Right to object in certain circumstances allows you to object to processing your personal information.

If you need to exercise the above rights, please contact us using our contact details below.


Cookies

Cookies are small files get downloaded from the Internet and placed on the hard drive of your computer (or on any other device that you might use for web browsing) when you visit a website that uses cookies. Cookies could be used for various purposes, for example, remembering your preferences on the website, allowing the website to respond to you as an individual, etc. We may use cookies in order to improve your experience on our website.

Depending on your web browser type and version, you might be able to configure your web browser to automatically accept, reject or get the web browser to prompt you when the website tries to download a cookie onto your computer. Your web browser should also allow you to delete all or selected cookies that are stored on your computer.

For more information about cookies, please visit the following URL:
http://www.aboutcookies.org

Our website uses Google Analytics in order to be able to monitor the usage of our website which helps us to improve our services. Google Analytics uses cookies in order to be able to establish information about visitors to this website, what website or search engine visitors come from, the URLs on our website that they visited, etc. Google Analytics cookies collect the above information in an anonymous way and do not record any Personally Identifiable Information.

For more information on Google Analytics and How Google uses data when you use our partners’ sites or apps, please, visit the following URL: http://www.google.com/policies/privacy/partners


Links to External Websites

Some pages on our website might contain links to other websites that are not part of Hornchurch-tutor.co.uk
Hornchurch-tutor.co.uk is not responsible for the content of these external websites.


How to contact us

If you have any questions about this policy, please email us: admin@hornchurch-tutor.co.uk or call us on 01708 457 698, 07900 420 240.


How to complain

If you need to make a complaint about our services, please contact us using our contact details above.


Changes to this Policy

This policy was last updated on the 07th of September 2024.

Hornchurch-tutor.co.uk reserves the right to make changes to this policy in the future. If changes are made to this policy, the updated version of this policy will appear on this page.



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